Privacy policy

Privacy Policy of Golf Tech Golfartikelvertriebs GmbH (fn 31852t)

The protection of your data is of special concern to us. We therefore process your data exclusively on the basis of the statutory provisions, in particular the Austrian Data Protection Act ("DSG") and the EU General Data Protection Regulation ("DSGVO"). In this privacy policy, we inform you about the most important aspects of data processing within the framework of our website.


Data storage online store and trade


We would like to point out that for the purpose of simplifying the shopping process and for subsequent contract processing, the IP data of the connection owner as well as the name, address, date of birth, e-mail address, telephone number, account data or credit card number of the customer are stored by the online store operator within the scope of cookies. In addition, for the purpose of contract processing, this data is also stored by us.


The data provided by you are necessary for the fulfillment of the contract and for the implementation of pre-contractual measures. We cannot conclude the contract with you without this data. No data is transferred to third parties, with the exception of the transfer of account data or credit card data to the processing banking institutions or payment service providers for the purpose of debiting the purchase price, to the transport company commissioned by us to deliver the goods, to our Internet service provider and our cloud provider to store the aforementioned data, to our marketing agency to store the data in our CRM system managed there and to our tax advisor to fulfill our tax obligations. We have concluded a corresponding contract for commissioned data processing with the processors.


After termination of the purchasing process, the data stored by us will be deleted. In the event that a contract is concluded, the data will be stored for a period of 30 years after the end of the fiscal year in which the business case was terminated, in particular in order to be able to fulfill tax retention obligations and for as long as warranty, compensation and product liability claims make it necessary for the data to be processed, whereby the data will then be processed in an archive with separate access regulations.


The data is processed on the basis of the legal provisions of § 96 para 3 TKG as well as Art 6 para 1 lit a DSGVO (consent) and/or Art 6 para 1 lit b DSGVO (necessary for the performance of the contract).


Supplier and contractor administration (for the processing of our purchasing as well as our back office).


We receive the data name, company registration number, address, e-mail address, telephone number, and account data from you in the context of the relationship as a supplier and/or contractor of our company. These data are necessary for the fulfillment of the contract and are also processed for the fulfillment of legal obligations (e.g., tax retention obligations or warranty and indemnity obligations). You are not obliged to provide us with data; however, if you do not provide the data, then we cannot provide or claim the service.


No data is transferred to third parties, with the exception of the transfer of account data to the processing banking institutions for the purpose of transferring the purchase price/fee, to our Internet service provider and cloud provider for the storage of the aforementioned data, to our marketing agency for the storage of data in our CRM system maintained there, and to our tax advisor for the fulfillment of our obligations under tax law. We have concluded a corresponding contract for commissioned data processing with the commissioned processors.


We store the data during the business relationship and beyond for a period of 30 years after the end of the fiscal year in which the business case was terminated, in particular in order to be able to fulfill tax retention obligations, as well as for as long as warranty, compensation and product liability claims make it necessary for the data to be processed, whereby it is then processed in an archive with separate access regulations.


Cookies


Our website uses cookies. These are small text files that are stored on your terminal device with the help of the browser. They do not cause any damage. We use cookies to make our offer user-friendly. Some cookies remain stored on your end device until you delete them. They enable us to recognize your browser on your next visit.


This site uses different types of cookies. Necessary cookies help make a website usable by enabling basic functions such as page navigation and access to secure areas of the website. The website cannot function properly without these cookies. Statistics cookies help website owners understand how visitors interact with websites by collecting and reporting information anonymously. Marketing cookies are used to follow visitors around websites. The intent is to show ads that are relevant and engaging to the individual user and therefore more valuable to publishers and advertising third parties. Some cookies are placed by third parties that appear on our pages. According to the Austrian Telecommunications Act (TKG), which implements the EU Directive on Privacy and Electronic Communications (PECD), we may store cookies on your device if they are strictly necessary for the operation of this site. For all other cookie types, we need your permission.


You can change or withdraw your consent at any time from the Cookie Statement on our website. Learn more about who we are, how you can contact us, and how we process personal data in our Privacy Policy. Your consent applies to the following domains: www.bigmaxgolf.com.


If you do not wish to do so, you can set your browser to notify you when cookies are set and only allow them on a case-by-case basis. If you disable cookies, the functionality of your website may be limited. You can accept the only necessary cookies or agree to all cookies directly


Change your consent | Revoke your consent


Google Analytics

Our website uses functions of the web analysis service Google Analytics of the provider Google LLC with company headquarters in 1600 Amphitheatre Parkway, Mountain View, CA 94043 USA and Google Ireland Limited, Gordon House, Barrow Street, Dublin, Ireland. Cookies are used for this purpose, which enables an analysis of the use of the website by its users.

The information generated by the cookies about your use of our website is transmitted to Google and stored there, including transmission to the United States. The following data is processed through the use of Google Analytics:


3 bytes of the IP address of the called system of the website visitor (anonymized IP address),
the website accessed,
the website from which the user reached the accessed page of our website (referrer),
the subpages that were accessed from the website,
the time spent on the website
the frequency with which the website is accessed.

Google declares that it will not associate your IP address with any other data stored by Google.


You can disable tracking by Google Analytics with effect for the future by downloading and installing the Google Analytics Opt-out Browser Add-on for your current web browser at this link http://tools.google.com/dlpage/gaoptout?hl=en.


The data processing is carried out on the basis of the legal provisions of § 96 para 3 TKG as well as Art 6 para 1 lit a DSGVO (consent) and/or Art 6 para 1 lit f DSGVO (legitimate interest). Our concern in terms of the DSGVO (legitimate interest) is the improvement of our offer and our web presence. Since the privacy of our users is important to us, the IP address is recorded but immediately pseudonymized (e.g. by deleting the last eight bits). This means that only a rough localization is possible anymore.


Shopify


Provision of the store

We use the store system Shopify of the service provider Shopify International Limitedwith company headquarters in 2nd Floor, 1-2 Victoria Buildings, Haddington Road, Dublin, Ireland, to host and display the store on the basis of processing on our behalf. All data collected on our website is processed on Shopify's servers. The legal basis for the data processing is our legitimate interest in providing an appealing website and store Art 6 para 1 lit f DSGVO.


Shopify Statistics

We use the Shopify Statistics feature on our website. This allows us to measure the reach of our website and provides us with statistical analysis of visitor behavior on our website. The data is processed on servers of Shopify, which we have contracted to process it. The legal basis for the data processing in connection with the Shopify statistics function is our legitimate interest in analyzing user behavior on our website and the possible demand-oriented design Art 6 para 1 lit f DSGVO and your consent pursuant to Art 6 para 1 lit a DSGVO. You can object to this processing at any time in the cookie settings.


Shopify Analytics

We use Shopify Analytics, a web analytics service from Shopify, on our website. Shopify Analytics uses cookies, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by these cookies, such as the time, place and frequency of your website visit, including your IP address, is transmitted to Shopify and stored there. In this case, your IP address is already shortened by Shopify and thus anonymized.


Shopify will use this information for the purpose of evaluating your use of our website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Shopify may also share this information with third parties where required to do so by law, or where such third parties process the information on Shopify's behalf.


Shopify states that it will not associate your IP address with any other data stored by Shopify. The legal basis for the data processing in connection with the Shopify statistics function is our legitimate interest in analyzing user behavior on our website and the possible demand-oriented design Art 6 para 1 lit f DSGVO and your consent according to Art 6 para 1 lit a DSGVO. You can object to this processing at any time in the cookie settings.


You can refuse the use of cookies by making the appropriate settings in your browser. Please note, however, that in this case you may not be able to use the full functionality of this website.


Advertising


Marketing cookies are used on our websites. Marketing cookies originate from external advertising companies (third party cookies) and are used to collect information about the websites visited by the user in order to create targeted advertising for the user. If we process personal data in the process, we are allowed to do so because of your consent (Art 6 para 1 lit a DSGVO) and only as long as you have not deactivated the respective marketing cookie, which is possible at any time with effect for the future. In any case, we process marketing cookies for no longer than the duration specified in the overview below.


Below you will find an overview of the marketing cookies that are used on our part:


We use social media cookies to show you advertisements and content based on your social media profiles and activities on our websites. They are used to connect your activities on our websites with your social media profiles so that advertisements and content you see on our websites and social media better reflect your interests. To do this, we use Meta Platforms Ireland Ltd with corporate offices at 4 Grand Canal Square, Grand Canal Harbour 462129 Dublin Ireland . The purpose of the data processing is marketing. For more information about the purpose and scope of data collection and the further processing and use of data by Facebook, as well as setting options for protecting your privacy, please refer to Facebook's privacy policy.

We also use Microsoft Advertising from the provider Microsoft Ireland Operations Limited, Attn: Data Protection Officer, One Microsoft Place, South County Business Park, Leopardstown, Dublin 18, Ireland. The data is processed for marketing purposes. For more information about the purpose and scope of data collection and the further processing and use of data by Microsoft, as well as setting options for protecting your privacy, please refer to Microsoft's privacy policy.

Furthermore, we use Google AdWords from the provider Google LLC. Cookies are used for this purpose, which enable an analysis of the use of the website by its users. The information thus generated is transferred to the provider's server and stored there. The data is therefore transferred to a non-European third country. The relationship with the provider is based on the Privacy Shield agreement. More information can be found in Google's privacy policy and terms of use. For more information on data protection and cookies at Google AdWords, please visit http://www.google.de/policies/privacy/partners/ and http://www.google.de/intl/de/policies/technologies/ads.

Our site uses for the integration of videos the provider YouTube, Google LLC, Google Ireland Limited Gordon House, Barrow Street Dublin. Ireland. Normally, when you call up a page with embedded videos, your IP address is already sent to YouTube and cookies are installed on your computer. However, we have embedded our YouTube videos with the extended data protection mode (in this case, YouTube still contacts Google's Double Klick service, but, according to Google's privacy policy, personal data is not evaluated in the process). As a result, YouTube no longer stores information about visitors unless they watch the video. If you click on the video, your IP address is transmitted to YouTube and YouTube learns that you have viewed the video. If you are logged in to YouTube, this information is also assigned to your user account (you can prevent this by logging out of YouTube before viewing the video).

Of the then possible collection and use of your data by YouTube, we have no knowledge and no influence on it. You can find more information in YouTube's privacy policy at www.google.de/intl/de/policies/privacy/. In addition, we refer to our general presentation in this privacy policy for the general handling and deactivation of cookies.


Facebook Custom Audiences (Pixel/Cookies).

We use a so-called tracking pixel of Meta Platforms Ireland Ltd on our website. We use Facebook Pixel to track the success of our own Facebook advertising campaigns and to optimize the playout of Facebook advertising campaigns to interested target groups.


After clicking on a Facebook ad or visiting our website, a cookie is stored on your end device using the pixel on our website. The cookie processes data about whether you arrived at our website via a Facebook ad and allows us to analyze the user's behavior until the purchase is completed. This allows us to track the success rate of our Facebook advertising campaigns. In addition, the pixel processes data about the fact that you have visited our website and allows to customize the ads played on Facebook to your interests.


Via the Facebook pixel integrated on our website, a direct connection to Facebook's servers is established when you visit our website. The information generated by the cookie about your use of this website (including your IP address) is transmitted to Facebook in the USA.


There is no adequacy decision of the EU Commission for data transfers to the USA. Facebook ensures an adequate level of data protection via the EU standard contractual clauses. We will provide a link to the contractual clauses upon request.


The data collected is anonymous for us and does not allow us to draw any conclusions about the user. If you are registered with Facebook, Facebook can assign the collected information to your account. Even if you do not have a Facebook account or are not logged in when you visit our website, it is possible for Facebook to process and store your IP address and other identification data.


You can revoke your consent for data processing by Facebook Pixel for our web domain at any time with effect for the future.


The legal basis for data processing is your consent in accordance with Art. 6 (1) a) DSGVO.

If you do not wish to participate in advertising personalization or retargeting/tracking, you can object to behavioral advertising on the following websites: Your Online Choices, Digital Advertising Alliance of Canada, Network Advertising Initiative or AdChoices.






Integration of third-party services and content

We use content or service offers from third-party providers within our website based on our legitimate interests in order to integrate their content and services (hereinafter uniformly referred to as "content").


This always requires that the third-party providers of this content know certain personal data including the IP address of the user, as without the IP address they would not be able to send the content to the user's browser. The IP address is thus required for the display of this content.


We endeavor to use only such content whose respective providers use the IP address only for the delivery of the content.


Third-party providers may also use so-called pixel tags (invisible graphics, also known as "web beacons") for statistical or marketing purposes. The "pixel tags" may be used to analyze information such as visitor traffic on the pages of this website. The pseudonymous information may also be stored in cookies on the user's device and may include, among other things, technical information about the browser and operating system, referring websites, time of visit and other information about the use of our website, as well as being linked to such information from other sources.


Below you will find an overview of third-party providers and their content as well as links to their privacy statements, which contain further information about the processing of data and, if applicable, so-called opt-out measures:


Fonts: Google Font API by Google LLC.
Tag management: Google Tag Manager and Google Site Tag by Google LLC.
Analysis and optimization:
Google Analytics by Google LLC,
Google Merchant Center by Google LLC,
Shopify Statistics and Analytics by Shopify International Limited,
Mailings: Active Campaign by ActiveCampaign, LLC,
Geo-location based redirection: Cozy Country Redirect by eCommerce Addons.
Search Engine Optimization: Yoast SEO by Yoast BV
Product Registration: My Product Registration by Varify
Product Gallery and Images: Varia Slide Image Gallery by Gravity Software
Retailer Locator: Stockist Store Locator by Stockist
Languages and Translation: Shopify Translate & Adapt by Shopify International Limited
Geo-location based recognition: Geolocation by Shopify International Limited
Product importing: Ablestar WooCommerce Importer by Ablestar

Social Share Buttons


We offer you the option of using so-called "social media buttons" on our website. To protect your data, we rely on the "Shariff" solution for implementation. This means that these buttons are only integrated on the website as a graphic that contains a link to the corresponding website of the button provider. By clicking on the graphic, you are thus redirected to the services of the respective provider. Only then will your data be sent to the respective providers. Unless you click on the graphic, no exchange of any kind takes place between you and the providers of the social media buttons. Information about the collection and use of your data in the social networks can be found in the respective terms of use of the corresponding providers. You can find more information about the Shariff solution here: http://www.heise.de/ct/artikel/Shariff-Social-Media-Buttons-mit-Datenschutz-2467514.html

We have integrated the social media buttons of the following companies on our website:


YouTube (Google LLC)
Facebook (Meta Platforms Ireland Ltd)
Instagram (Meta Platforms Ireland Ltd)

Zapier

To integrate various databases and web tools, we use Zapier, a service provided by Zapier Inc, 548 Market St #62411, San Francisco, California 94104, USA. When using Zapier, data is transmitted to the USA. We have no knowledge of the content of the transmitted data or of how Zapier uses it or how long it is stored. Further information on data protection at Zapier can be found at https://zapier.com/privacy/. This constitutes a legitimate interest within the meaning of Art. 6 (1) lit. f DSGVO.

Payment provider - PayPal


On our website, we offer, among other things, payment via PayPal. This is carried out by the plugin WooCommerce PayPal Checkout Gateway. The provider of this payment service is PayPal (Europe) S.à.r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg (hereinafter "PayPal"). If you select payment via PayPal, the payment data you enter will be transmitted to PayPal. The transmission of your data to PayPal is based on Art. 6 para. 1 lit. a DSGVO (consent) and Art. 6 para. 1 lit. b DSGVO (processing for the performance of a contract). You have the option to revoke your consent to data processing at any time. A revocation does not affect the validity of past data processing operations.



Newsletter


You have the option to subscribe to our newsletter via our website. For this, we need your email address and your declaration that you agree to receive the newsletter.


In order to be able to provide you with targeted information, we also collect and process voluntarily provided information on first and last name, as well as address. This information is transmitted to the following Internet service providers:


ActiveCampaign, LLC, with the postal address 1 North Dearborn St, 5th Floor, Chicago, IL 60602, USA.


For more information about the purpose and scope of the data collection and the further processing and use of the data by ActiveCampaign and Mailchimp Intuit France SAS, 7 rue de la Paix, 75002 Paris, France, as well as setting options to protect your privacy, please refer to the privacy policies of ActiveCampaign and Mailchimp.


User data will be kept until revoked. You can cancel your subscription to the newsletter at any time. Please send your cancellation to the following email address: office@golftech.at or unsubscribe here. We will then immediately delete your data in connection with the newsletter dispatch.


Your rights


The data processing is based on the legal provisions of § 96 para 3 TKG as well as Art 6 para 1 lit a DSGVO (consent) and/or Art 6 para 1 lit f DSGVO (legitimate interest). You can prevent this by setting up your browser so that no cookies are stored. We have concluded a corresponding contract for commissioned data processing with the provider.


Our concern in terms of the DSGVO (legitimate interest) is to improve our offer by adapting it to the needs of the customer. Since the privacy of our users is important to us, the IP address is recorded but immediately pseudonymized (e.g. by deleting the last eight bits). This means that only a rough localization is possible.


You are generally entitled to the rights of information, correction, deletion, restriction, data portability, revocation and objection. If you believe that the processing of your data violates the Data Protection Act or your data protection rights have otherwise been violated in some way, you can complain to the supervisory authority, which in Austria is the Data Protection Authority.


Updating your information


If you believe that the information we hold about you is inaccurate or that we are no longer entitled to use it and would like to request that it be corrected or deleted, or object to its processing, please contact us.


Withdrawal of consent


You may withdraw consent given at any time by contacting us. The legality of the data processing carried out until the withdrawal remains unaffected by the withdrawal.


Request for access


If you would like to submit a request for access to your data, you can notify us in writing. We will respond to your requests for access and correction as soon as possible. If we are unable to respond to your request within thirty (30) days, we will tell you why and when we will be able to respond to your request. If we are unable to provide you with personal information or make a correction that you request, we will tell you why.


Complaint to a supervisory authority


You have the right to complain about our processing of personal data to a supervisory authority responsible for data protection. The supervisory authority in Austria is: the Austrian Data Protection Authority, Barichgasse 40 - 42, 1030 Vienna, Austria. (www.dsb.gv.at).


Contact

If you contact us via the form on our website or by e-mail, your data will be stored by us for six months for the purpose of processing the request and for any follow-up questions. This data will not be passed on without your consent.


Contact details


Golf Tech Golfartikelvertriebs GmbH


FN 31852t


Carlbergergasse 66, 1230 Vienna, Austria


Tel. +43 1 319 85 73


Email: office@golftech.at